IT Services & IT Support for Sacramento Businesses:

7 Reasons to Choose UbiquiTech
to Support Your Computer Network

1

You’ll love our response time. Our US-based help desk is available to start working on your issue within 5 minutes of receiving your call. If your business has an average of 1 support request per week and it takes your technician an average of 4 hours to respond, you will end up wasting 208 hours (or over 5 weeks) just waiting for a response every year. And this doesn't count the time it takes to resolve the issue.

2

No Long-term contracts. You should never feel "stuck" with your IT provider because of a contract. Our agreements are month-to-month and we are confident in our ability to deliver value and work to earn your business every day.

3

You won't waste money on services you need. You will not be forced into a one-size-fits-all bundle of IT services. Instead, you will only be paying for the services that you need and ultimately get the most "bang for your buck" in investment. And because we have operated lean from our start in 2013, such as utilizing shared co-working spaces to scale up and down as needed, there isn't a large overhead padded into your monthly bill.

4

No automatic annual price increases. Most IT services companies have annual price increases of 5% to 15% (and more) automatically built-in to their long-term contracts (see Reason #2). Our prices are tied to the services and value we deliver to our clients. Period.

5

Rest easy knowing that your IT company is internally audited for security. All companies need the best tools in place to keep their businesses secure and running smoothly. Your IT services company should not be exempt from this. That is why we have regular internal audits from third-party security firms to make sure that we are doing everything we can to keep our own network secure which helps keep our customers safe.

6

You will never hear "That's not our problem" from us. Your time is valuable and your focus should be on your business. Your computer and network issues will be worked on until the issue is resolved. And this includes working with any third-party vendor if the issue falls outside of our scope of support. Once you hand off the problem, consider it done.

7

Have the freedom to work with the vendors that are best for your business. We have partnerships with several hardware and software vendors, and will always recommend the best solution for your needs, not what is being pushed by a particular vendor. Many IT companies sell computers, servers, and solutions based on what they can get the highest margins for or they are bound to a particular hardware vendor. You should be charged a fair price for all hardware and software and given multiple options whenever available.

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